Sage DataSecure is fully automated – no user intervention is required after installation.
Once installed, the Sage DataSecure application runs as a service on your PC and launches automatically at a daily scheduled time without user intervention. As long as your computer is powered-on and has Internet connectivity, the scheduled data backup will be processed. No more relying on company personnel to swap backup tapes, insert USB drives or write data to a DVD or a 3rd party company to visit regularly to collect and swap disks. Additionally, daily email notifications indicating backup results give visibility to the end-user, so immediate action can be taken should a backup fail for whatever reason e.g. communications failure.
IT’S 100% SECURE
Data is encrypted (scrambled) BEFORE being sent to the remote server using 448-bit Blowfish encryption to encode the data on the Server and then transmitted under SSL secure conditions. The data cannot be read without your account details, password and encryption key. It therefore leaves in an encrypted state and is stored remotely in an encrypted state. Many other backup routines store the relevant data in their native format (very insecure!). In addition, the Sage DataSecure Storage Platform is located in a highly secure data centre in Australia, equipped with 24×7 physical security, generators, backup power systems, fire detection systems and cooling.
REDUCED BANDWIDTH IMPACT
(ONLY INCREMENTAL CHANGES ARE UPLOADED)
The Sage DataSecure solution uploads incremental changes at a Bit or Binary (0′s and 1′s) level, as a result, daily incremental backup sets are reduced and have a completely insignificant impact on your bandwidth. If your IT manager or support person advises that online backup solutions are “bandwidth hungry”, please ask him/her to call us so that we can explain the highly efficient and cost effective process that our solution uses!
Initial, larger backups are written to appropriate media locally, copied to DVD or external hard drive in an encrypted state, and sent via courier to the Data Centre. The encrypted data is loaded onto the servers, and the next backup from the client automatically imports the initial backup set and then sends only the data that has changed since the initial backup. This is called a “Snapshot”. Should you require additional large amounts of data to be added to your Sage DataSecure account later, the Snapshot method may again be deployed.
DATA IS RECOVERABLE TO-THE-DAY WITHIN 60 DAYS
Sage DataSecure is best used for data that changes on a daily basis,our storage platform stores 60 day’s worth of daily backups. This means that you can retrieve data from any backup “to-the-day” during a 60 day period,(most Financial professionals are aware of anomalies within days),an additional 90 day consolidation will retain data for a 90th day AFTER it has been de-selected on the client’s side.
This is a “last-known good backup” of all files selected on the client side and as long as it is included for backup, we’ll keep it. The logic here is, if you don’t want it backed-up and you have de-selected it for backup, then we don’t need to keep it either, and it is flushed after 3 months.
All client selected data is ALWAYS available for restore,it’s just that we consolidate data in a master file after 60 days. This means that you can restore any selected data file at a selected point in time during the most recent 60 day window or restore the consolidated file as it was at a point in time more than 60 days ago!
REMEMBER though – we can only give you back what you have given us, so data selections are critical to the process. We encourage clients to conduct a Data Classification exercise beforehand, and this usually evolves during the 14 Day TRIAL period.
Should you require data to be kept for longer periods e.g. email retention, you may backup the data to an archive folder, select it for backup, and ensure it remains selected as it will then be carried over month-to-month, because this data doesn’t change, there is no impact on bandwidth.
YOUR IMPORTANT COMPANY AND PRIVATE DATA IS SECURE
FROM FIRE AND THEFT AS YOUR DATA IS STORED OFFSITEIt is a known fact that the safest and most compliant data backup routine is one which stores vital data off-site. Off-site backups that comprise USB drives, local magnetic tapes or DVD’s taken home by company personnel are not secure or compliant within standard Good Corporate Governance Policy.
IT’S COST EFFECTIVE
The Sage DataSecure solution starts from as little as $40 per month for 5GB of managed storage. There are no additional charges for bandwidth or data retrieval by the customer. In addition, you are able to restore data yourself over the Internet. Sage DataSecure will only bill an additional fee if large restore volumes dictate a call-out, in which case standard call-out rates apply.
Urgent restores involving shipping of media from the data centre will incur additional charges to recover costs.
IT’S EASY TO INSTALL
Installation is a wizard driven process, but if required, a Sage DataSecure Support Consultant may use our secure Remote Support Tool to assist you with installation or support.
DATA CAN BE RETRIEVED / RESTORED AT ANYTIME FROM
Once uploaded to the Sage DataSecure platform, data can be retrieved 24x7x365 from anywhere using our Web Access portal, but you must have access to your account details, password and encryption key.
ACCESSIBLE (HUMAN!) SUPPORT
Support is available by email or phone Monday to Friday 8:30AM to 5:00PM in your state. Sage DataSecure is managed and supported by Sage Handisoft Pty Ltd, an Australian company and a wholly owned subsidiary of The Sage Group PLC, a FTSE 100 listed entity. Data is stored only in Australia.